A partner your team can rely on.
Facility partnerships set up in 48 hours. From there, your team uses our booking portal, gets dedicated dispatch coverage, and reconciles against itemized monthly statements — without ever calling to chase a status.
What facility partnership unlocks.
No per-trip quotes, no chasing dispatch by phone, no surprises on the monthly statement.
Facility booking portal
Your team books rides directly. Recurring schedules, mobility requirements, special handling all captured up front.
Monthly statements
Itemized trip detail, clean reconciliation, finance-team-friendly. Statements arrive on schedule, every month.
BAA + HIPAA-aligned
Standard Business Associate Agreement signed during onboarding. Step-up reauth on every PHI reveal.
Dedicated coordinator
A single point of contact for your account. They learn your facility's rhythms in the first week.
Flexible billing terms
Net-15, net-30, net-60 — terms scaled to your AP cycle. Volume discounts for standing schedules.
Audit-ready records
Every ride, every disclosure, every billing line. Pull a §164.528 accounting in under a minute.
48 hours to live, from first call to first ride.
- 1Partnership call (Day 0). A 30-minute conversation about your ride mix, AP cycle, and any payer requirements. No quote — we agree on partnership-tier pricing right there.
- 2MSA + BAA (Day 1). Our standard agreements; usually back inside 24 hours. Counsel-friendly redlines welcome.
- 3Portal access (Day 2). We provision your team in the facility portal, sit down for a 15-minute walkthrough, and book your first ride together.
Do we serve your ZIP?
Most metro and surrounding-county ZIPs are covered. Out-of-area long-distance rides are available on request.
What facility ops teams ask before signing.
- No per-trip quotes. We sign an MSA + BAA up front, agree on partnership-level pricing per service tier, and your team books through the facility portal from there. You reconcile against itemized monthly statements; trip-level approvals don't slow your team down.
- 48 hours from first call to first ride is the norm. Day 0: 30-minute partnership call. Day 1: MSA + BAA signed (counsel-friendly redlines welcome). Day 2: facility portal provisioned, 15-minute walkthrough, first ride together.
- Monthly itemized statements arrive on schedule. Each line ties to a ride number, patient (PHI-protected), service tier, and price. PDF + CSV exports. Statements are reconcilable in standard AP workflows.
- Every PHI field is encrypted at rest. Every PHI reveal requires step-up reauthentication. Every disclosure is logged for §164.528 Accounting of Disclosures support. We sign a Business Associate Agreement during onboarding.
- Yes. Phone + fax + facility portal all hit the same dispatch queue. Your coordinator can book by phone with the same SLA as the portal.
- Same-day changes are routine. Cancel before driver-en-route is free; cancel after follows your partnership-tier cancellation policy. The portal shows the cutoff time for every confirmed ride.
- Incident reporting is built into the platform — your coordinator gets a notification the moment we log one. Corrective-action note within 24 hours. Full audit trail (timestamps, photos, signatures) exportable on demand.
- On the roadmap. Today the link shows our brand and the trip number; PHI is fully redacted. Tell us if white-labeling is a deal-shaper and we'll prioritize it.
- Use the ZIP-lookup widget below to check. If we're not yet routine in your area, we may still be able to support long-distance or one-off rides.
Tell us about your facility.
A 30-minute partnership call covers the basics. We'll book the call within one business day.