Prescription delivery

Prescriptions delivered, end-to-end.

Pharmacy-to-patient prescription delivery with chain-of-custody from pickup to handoff. Refrigerated cases, signature on file, audit-logged.

How it works

What this service includes.

Prescription delivery is one of our most common partner-pharmacy services. We pick up directly from the pharmacy, route on the same dispatch platform as patient transport, log every chain-of-custody event, and capture a signature at handoff. Refrigerated cases for cold-chain medications. Same-day standard, standing routes for high-volume pharmacies.

Service detail

Everything bundled in.

  • Pharmacy ↔ patient

    Pickup from the pharmacy counter, delivered to the patient's residence or facility room.

  • Signature on file

    Receiver signature captured at handoff; alternative-receiver flow when patient unavailable.

  • Chain of custody

    Every transfer logged — pharmacy → driver → receiver. Investigators can reconstruct in seconds.

  • Standing routes

    Recurring routes for high-volume pharmacies dropped into our standing-route templates.

  • Cold-chain capable

    Refrigerated cases for cold-chain medications. Temperature breaches flagged + logged.

  • BAA + audit

    Business Associate Agreement standard. Every delivery audit-logged for §164.528 accounting.

Best for
  • Partner pharmacies delivering to home + facility patients
  • Cold-chain medications (insulin, biologics, refrigerated injectables)
  • Controlled-substance deliveries with witness handoff
  • Standing weekly med-pack runs to SNFs + assisted living
Not the right fit for
  • Emergency / STAT prescription delivery — call dispatch directly
  • Out-of-state / long-distance deliveries — use Inter-facility courier

Ready to set up prescription delivery?

A 30-minute partnership call covers volume, recurring needs, and billing terms. We typically have new facilities live within 48 hours.