Hospital discharge

Discharge-day, reliable.

Bed-to-door discharge transport built for the unforgiving rhythm of hospital throughput. 15-minute confirmation, dedicated coverage, real-time ETA.

How it works

What this service includes.

Hospital discharge is the highest-leverage ride we run — every minute of delay means a bed not turning over, a patient family waiting, a coordinator chasing. We carve out dedicated dispatch coverage for partner hospitals so discharge-day rides confirm faster than the rest of the queue. The full audit trail (confirmation time, en-route, arrival, drop-off, family-handoff signature) lands in your facility portal automatically.

Service detail

Everything bundled in.

  • 15-minute confirmation

    Partner hospitals get a 15-minute confirmation SLA on discharge-day requests during business hours.

  • Bed-to-door handoff

    Crews go to the patient's room. We don't leave until belongings are accounted for and the receiving party has the chart.

  • Digital chain-of-custody

    Every step is timestamped + audit-logged. Investigators don't need to call dispatch to reconstruct.

  • Right vehicle, first time

    Mobility + special handling captured at booking; the right tier (wheelchair / stretcher / bariatric) gets dispatched.

  • Late-stage flexibility

    Discharge timing shifts. We hold pickup windows + reposition the driver instead of cancelling.

  • After-hours dispatch

    Late-day discharges fully covered. Same SLA at 6pm as at 10am.

Best for
  • Acute hospital → skilled-nursing discharges
  • Hospital → home discharges
  • Inter-facility transfers tied to a discharge
  • Same-day discharge spikes (Mondays, after holidays)
Not the right fit for
  • Emergency / time-critical transport — call 911
  • Discharges requiring continuous physician supervision

Ready to set up hospital discharge?

A 30-minute partnership call covers volume, recurring needs, and billing terms. We typically have new facilities live within 48 hours.