Records courier, PHI-protected.
Sealed, audit-logged courier service for paper medical records, signed authorizations, insurance forms, and discharge packets.
What this service includes.
Some records still move on paper. When they do, the chain-of-custody and disclosure-accounting requirements are exactly the same as electronic PHI — sometimes stricter. We carry sealed packets only, capture sender + receiver signatures, and log every transfer step into your facility's audit trail.
Everything bundled in.
Sealed transit
Packets accepted in sealed envelopes only. Couriers don't open or inspect contents.
Chain of custody
Sender + receiver signatures at every transfer. Every step audit-logged.
Disclosure accounting
Each delivery generates a §164.528-eligible accounting entry on your facility's audit log.
Confidential routing
No third-party stops on PHI deliveries. Direct courier, point-to-point.
Identity verification
Receiver ID checked against the booking record. No misdelivered records.
BAA standard
Business Associate Agreement signed during partnership onboarding. Records work doesn't start without one.
- Hospital → SNF discharge packets
- Records subpoena + authorized PHI requests
- Insurance authorization + claim documents
- Inter-facility patient record transfers
- Electronic-only records — use your eFax / HIE workflow
- Bulk records moves (entire chart archives) — talk to us first
Ready to set up records + documents?
A 30-minute partnership call covers volume, recurring needs, and billing terms. We typically have new facilities live within 48 hours.