Behavioral health, handled with care.
Crews trained in de-escalation, single-rider transport options, and confidential routing for behavioral-health patients.
What this service includes.
Behavioral-health transport is a service tier of its own — the wrong crew or the wrong vehicle can make a hard day worse. Our behavioral-health team is trained in de-escalation, trauma-informed care basics, and the rhythm of behavioral-health facility intake. We support single-rider transports when appropriate and route around triggering environments where possible.
Everything bundled in.
De-escalation training
Crews trained in verbal de-escalation + trauma-informed-care fundamentals. Annual recerts.
Single-rider option
Patient + crew only when appropriate; no shared rides for behavioral-health transports.
Confidential routing
We route around hospitals + triggering environments when the patient or facility flags them.
Family + facility liaison
Crews coordinate handoff with the receiving facility's intake desk; family gets a privacy-redacted tracking link.
PHI protected
Behavioral-health diagnoses + special-handling notes encrypted at rest, decrypted only at point-of-use.
BAA + audit
Business Associate Agreement signed during partnership onboarding. Every disclosure logged.
- Behavioral-health facility intake transports
- Inter-facility transfers between behavioral-health units
- Outpatient psych appointments + standing therapy schedules
- Discharges from acute psychiatric care
- Patients requiring physical restraint during transport
- Acute psychiatric emergencies — call 911 or your crisis line
Ready to set up behavioral health?
A 30-minute partnership call covers volume, recurring needs, and billing terms. We typically have new facilities live within 48 hours.